Intercity transportation

Orléans Express is the leading intercity motor carrier in Québec, and the second largest in Canada

30

Thanks to the courtesy and professionalism of our drivers, the expertise of our employees and the meticulous maintenance that our top-of-the-line coaches are subjected to, the name Orléans Express is synonymous with safety, comfort and reliability for the more than 900 000 passengers carried each year.

Orléans Express has been part of the Keolis Group since 2002.

A network serving more than 35 municipalities in Québec seven days a week

From Gaspé to Montréal, and including the lower Saint Lawrence, Québec City, the Mauricie  and the Centre-du- Québec regions, Orléans Express serves more than 35 Québec municipalities every day of the year.

The Montréal-Québec corridor

Operating 365 days per year within the Montréal-Québec corridor, Orléans Express offers guaranteed departures  from Québec nearly every hour between 5:30 a.m. and 10:30 p.m., and from Montréal between 6:00 a.m. and 11:00 p.m.

104

Airport shuttle service

Orléans Express operates a daily service between Pierre-Elliott-Trudeau Airport and terminals in Québec City, Sainte-Foy and Trois-Rivières.

Free Wi-Fi service

Orléans Express provides free wireless Internet service on all of its coaches.

Fares and products adapted to a diversified clientele

Orléans Express listens to its clients, offering a variety of fares and products adapted to a diversified clientele, including reduced fares for students, children between the ages of 5 and 12, and seniors aged 60 and over. In addition, Orléans Express offers products designed for business travelers, tour wholesalers and travel agents.

Paratransit services for persons with reduced mobility

Orléans Express provides vehicles equipped with a platform and wheelchair anchoring devices for our clients with reduced mobility. Those who travel in a wheelchair must reserve their place at least 48 hours in advance, and their attendants travel for free on Orléans Express coaches.

Experienced drivers

Orléans Express drivers act as ambassadors among our passengers. Chosen for their safe driving skills and their judgment, all of our drivers undergo a five-week training session in customer service and greeting passengers as soon as they are hired.

In addition, we organize training workshops every year, where our drivers can learn about the most recent technological advances with which our vehicles are equipped and practise the latest driving techniques on ice and in emergency situations.

66Safe and comfortable vehicles

Orléans Express coaches are among the most luxurious and comfortable on the market. The average age of our vehicles is two and a half years, which means that we operate the most modern fleet of buses in North America. These vehicles are equipped with the most recent technological advances, and are subjected to a meticulous mechanical inspection, maintenance and cleaning program in order to ensure that they are always in immaculate condition and 100% safe.

An economical and sustainable mode of transportation

Riders who use Orléans Express services rather than a personal vehicle for their intercity travel generate considerable fuel savings and make a significant contribution to the reduction of greenhouse gas (GHG) emissions. Orléans Express complies with the most stringent environmental standards in the industry, and is committed to using recyclable materials and alternative energies, wherever possible. Recycling and safe recovery of pollutants and hazardous materials are an integral part of the standards and procedures that are applied to all of the Company’s activities.

For more detailed information concerning the services offered by Orléans Express and to purchase tickets on line, please visit our website: www.orleansexpress.com