Director, Maintenance - Waterloo




Manage all aspects of maintenance for the rail equipment, rolling stock and rail infrastructure assets with a focus on continuously improving safety, maintainability, reliability and availability.



  • Collaborate with the General Manager and Senior Leadership Team to facilitate reliable operations of the transit system at the highest level
  • Act as the key point of contact for all issues relating to the maintenance activities for the light rail transit system, responsible for management and oversight of maintenance staff, processes and procedures
  • Establish and develop maintenance and rehabilitation plans and schedules while maintaining availability and reliability of rolling stock, rail equipment and rail infrastructure in accordance with the client’s requirements
  • Lead and develop the maintenance team, including safety, quality, proficiency, efficiency, motivation and budget
  • Provide leadership through effective goal setting, performance evaluation, delegation and communication to ensure that personnel are well informed of all policies, processes and procedures
  • Lead the development of standard maintenance procedures for the light rail transit system
  • Develop new processes and procedures in accordance with our operations, maintenance and rehabilitation contract to create an effective maintenance program designed for continuous improvement



  • Minimum 10 years of experience in a transportation maintenance program
  • Proven track record developing maintenance and/or rehabilitation plans and programs
  • Solid experience in maintenance and/or rehabilitation activities for both rolling stock and rail infrastructure is considered a strong asset
  • Solid maintenance experience in light rail operations definitely a strong asset
  • Demonstrated experience in sustaining a safety management system and/or a quality management system in a maintenance setting
  • Experience managing multi-disciplinary teams
  • Some post-secondary education in relevant job requirements (i.e. leadership, project management, maintenance, etc.)
  • Experience commissioning new products, buildings, etc.



  • Proven leadership skills, including ability to influence senior management, to develop safety and quality mindsets in teammates, and to actively engage workforce in appropriate behaviours and attitudes
  • Demonstrated collaboration skills, ability to engage others, build relationships with others, inspire and be dedicated.
  • Strong strategic thinking. problem solving and analysis abilities
  • Strong working knowledge of relevant health, safety, environmental and maintenance practices and procedures
  • Knowledge and demonstrated application of relevant regulatory requirements
  • Good project management skills
  • Knowledge and demonstrated use of risk assessment methods (FMEA, failure trees) and accident investigation methods
  • Excellent interpersonal, verbal and written communication skills, including ability to explain complex issues and report writing
  • Strong time management and organization skills
  • Conduct oneself ethically and be a role model for others to follow
  • Apply now

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