Rolling Stock Engineer - Waterloo



Keolis provides mobility to over 3.4 billion passengers a year in 15 countries, operating every mode from commuter trains and automated metros to shared bicycles. The almost 1,000 employees of Keolis Canada operate light rail vehicles, urban buses, intercity coaches and airport shuttles. For over 12 million passengers a year, they make reaching their destination a safe, reliable and pleasant experience.

Reporting to the Director, Maintenance at Keolis Grand River (KGR), the Rolling Stock Engineer contributes to the the Region of Waterloo’s successful ION Light Rail Transit (LRT) system by ensuring all maintenance and modification works meets technical standards, reviewing and interpreting technical bulletins and notices from the manufacturer, reviewing repairs and ensuring the proper repair was made, and to assist technicians with troubleshooting problems. The RSE is the principal contact for Keolis with the car and component manufacturer(s).



Subject matter expertise on rolling stock performance and technical parameters:

  • Provide advice and guidance to shop supervisors and craft employees on technical issues, best practices, remaining aware of trends and developments in the industry, technical changes from the manufacturers, and maintaining an understanding of corporate direction and contractual requirements
  • Review manufacturer field modifications on equipment to ensure proper transfer of knowledge from the manufacturer to the car owner and Keolis.
  • Review craft employee training programs to ensure they remain up-to-date with technical issues.
  • Recommend operating changes and/or equipment use decisions based on rolling stock safety and optimal performance.
  • Participate and provide recommendations and estimates in both operating and capital budgeting.
  • Establish and maintain collaborative working relationships across KGR and with all relevant stakeholders, including contractors, as a change agent to promote quality programs and instil a quality culture
  • Evaluate and analyze process failures and identify related process improvements

Assist in design and monitoring of quality procedures, and conduct of audits:

  • Collaborate with Quality Assurance and Maintenance staff to and ensure audit plans and requirements are properly understood by supervisors and at the shop floor level.
  • · Assist QA staff in communicating audit results and developing corrective actions as necessary.

Develop standard operating procedures (SOPs) related to rolling stock

  • Regularly review work orders for consistency in meeting SOPs and/or OEM requirements
  • Coordinate production of technical bulletins, SOPS, and other critical subject matter communications to supervisors and craft employees.




  • University degree in Mechanical Engineering (preferred) or Electrical Engineering, and able to become a Chartered Engineer in Canada.
  • In depth and detailed technical knowledge of traction and rolling stock systems, sub-systems and components and how they interact; including mechanical, electrical, electronic, pneumatic and hydraulic applications.
  • Understand the physical and system interfaces between Traction and Rolling Stock assets/systems and other aspects of the Railway
  • Ability to use hand and power tools.
  • Good knowledge and understanding of process improvement methods/techniques (Lean, 5S, Six Sigma, etc.)
  • Strong consultative, collaboration and facilitation skills to build strong working relationships
  • Organizational and management skills to lead, motivate, initiate and facilitate change
  • Effective written, verbal and interpersonal communication skills
  • Strong analytical and problem-solving skills and ability to make decisions / recommendations where precedent may not be available
  • Able to work independently and collaboratively in a multidisciplinary team environment
  • Knowledge of applicable health and safety legislation, including workers’ rights and duties



  • Minimum 5 years of relevant practical experience working on Rolling Stock, preferably in a transit environment.
  • Minimum 3 years experience working with car builder(s) or owners on warranty fulfillment and field modifications.
  • Experience investigating and determining root cause in unusual occurrences, especially derailments.
  • Demonstrable shop floor experience with craft employees on repair and troubleshooting.
  • Facilitation processes and managing groups
  • Project management and organization
  • Related software and information systems (database management tools, maintenance management information systems, project management)



  • Ability to lead meetings and make presentations
  • Ability to make field visits
  • Ability to lift up to 50 pounds
  • Ability to maintain situational awareness in active railroad operations and repair facilities
  • Manual dexterity required to use phone, computer and peripherals
  • Overtime as required
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