ROLE PURPOSE

The LRV Maintenance Supervisor will be responsible for leading the day-to-day aspects of light rail vehicle (LRV) maintenance. This will include working primarily on the afternoon & night shifts. Occasional day shift coverage will also be required. Working weekends will also be required.

KNOWLEDGE AND SKILLS

• Ability to supervise, motivate and train maintenance team;
• Superior organizational and multi-tasking skills;
• Effective communication and interpersonal skills;
• Strong customer service skills with the ability to work with internal and external customers;
• Basic Microsoft Office and computer skills;
• Strong analytical ability to diagnose and resolve practical issues;
• Able to read and understand schematics, operations, service and safety manuals;
• Strong attention to detail with a strong focus on quality and safety;
• Self-starter to anticipate and resolve needs and requirements;
• Able to work efficiently as a part of a team as well as independently;
• Proven ability to work under tight deadlines while maintaining safety and quality;
• Strong manual dexterity to use various hand tools and equipment;
• Able to work rotating shifts, including weekends and on-call requirements;
• Valid G driver’s license with ability to operate Hi-Rail vehicles on track.

EXPERIENCE

• Diploma in electrical or mechanical technology, or equivalent experience;
• Experience working with electrical and mechanical systems;
• Leadership experience preferred;
• Experience in rail transit or transportation industry preferred;
• Experience in writing maintenance procedures and work instructions;
• Maintenance work order experience;
• Maximo Experience an asset;
• DZ license an asset;
• Trade license an asset.

KEY ACCOUNTABILITIES

MANEGERIAL LEADERSHIP

• Plan, schedule, assign, monitor, train and develop maintenance team to achieve Keolis and Maintenance objectives;
• Ensure team meets safety, quality and customer-service standards;
• Identify and respond to safety hazards/concerns, and support respective JHSC;
• Attend daily maintenance production meetings to ensure maintenance, inspection and cleaning complies with established standards;
• May also be required to supervise Building Workers and Technicians occasionally;
• Participate in professional development as required.

CONTRACTOR RELATIONS

• Oversee, supervise and audit work performed by subcontractors to meet Keolis standards;
• Establish and maintain strong, collaborative relationships with vendors and other third parties to ensure service level requirements are maintained.

LRV TECHNICAL MAINTENANCE

• Ensure operation of LRV and shop equipment by leading team in the diagnosis, maintenance, repair, servicing and cleaning meeting Keolis and Maintenance standards;
• Monitor and resolve maintenance equipment and servicing issues, complete audits, identify and recommend improvements and implement change;
• Perform Electro-Mechanical Technician duties as required.

ADMINISTRATION AND OTHER

• Assist in development and implementation of Maintenance procedures and work instructions;
• Record work completed and materials used in work order system;
• Conduct inventory checks and order equipment, materials, and supplies for the LRV Maintenance to support LRV Operations;
• May be required to be a certified member of the JHSC;
• Comply with current company rules, regulations, procedures and operational instructions;
• Conduct all work in line with quality management expectations, as outlined in the relevant company directives and procedures;
• Conduct all work in a safe manner, as outlined in the relevant company directives and procedures;
• Other duties as assigned.