LRV Maintenance Supervisor - Waterloo




The LRV Maintenance Supervisor will be responsible for leading the day-to-day aspects of light rail vehicle (LRV) maintenance. This will include working primarily on the afternoon & night shifts. Occasional day shift coverage will also be required. Working weekends will also be required.



  • Ability to supervise, motivate and train maintenance team;
  • Superior organizational and multi-tasking skills;
  • Effective communication and interpersonal skills;
  • Strong customer service skills with the ability to work with internal and external customers;
  • Basic Microsoft Office and computer skills;
  • Strong analytical ability to diagnose and resolve practical issues;
  • Able to read and understand schematics, operations, service and safety manuals;
  • Strong attention to detail with a strong focus on quality and safety;
  • Self-starter to anticipate and resolve needs and requirements;
  • Able to work efficiently as a part of a team as well as independently;
  • Proven ability to work under tight deadlines while maintaining safety and quality;
  • Strong manual dexterity to use various hand tools and equipment;
  • Able to work rotating shifts, including weekends and on-call requirements;
  • Valid G driver’s license with ability to operate Hi-Rail vehicles on track.



  • Diploma in electrical or mechanical technology, or equivalent experience;
  • Experience working with electrical and mechanical systems;
  • Leadership experience preferred;
  • Experience in rail transit or transportation industry preferred;
  • Experience in writing maintenance procedures and work instructions;
  • Maintenance work order experience;
  • Maximo Experience an asset;
  • DZ license an asset;
  • Trade license an asset.




  • Plan, schedule, assign, monitor, train and develop maintenance team to achieve Keolis and Maintenance objectives;
  • Ensure team meets safety, quality and customer-service standards;
  • Identify and respond to safety hazards/concerns, and support respective JHSC;
  • Attend daily maintenance production meetings to ensure maintenance, inspection and cleaning complies with established standards;
  • May also be required to supervise Building Workers and Technicians occasionally;
  • Participate in professional development as required.


  • Oversee, supervise and audit work performed by subcontractors to meet Keolis standards;
  • Establish and maintain strong, collaborative relationships with vendors and other third parties to ensure service level requirements are maintained.


  • Ensure operation of LRV and shop equipment by leading team in the diagnosis, maintenance, repair, servicing and cleaning meeting Keolis and Maintenance standards;
  • Monitor and resolve maintenance equipment and servicing issues, complete audits, identify and recommend improvements and implement change;
  • Perform Electro-Mechanical Technician duties as required.


  • Assist in development and implementation of Maintenance procedures and work instructions;
  • Record work completed and materials used in work order system;
  • Conduct inventory checks and order equipment, materials, and supplies for the LRV Maintenance to support LRV Operations;
  • May be required to be a certified member of the JHSC;
  • Comply with current company rules, regulations, procedures and operational instructions;
  • Conduct all work in line with quality management expectations, as outlined in the relevant company directives and procedures;
  • Conduct all work in a safe manner, as outlined in the relevant company directives and procedures;
  • Other duties as assigned.
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