LRV Operator - Kitchener -Waterloo

LRV Operator


The purpose of the role is to operate the Light Rail Vehicle (LRV) in a safe, effective and efficient manner. The purpose of the role is to operate the Light Rail Vehicle (LRV) in a safe, effective and efficient manner.

Key Accountabilities

Duties and Responsibilities

  • Operate the LRV according to customer and safety requirements
  • Monitor displays, dials and other indicators to ensure LRV is operating effectively
  • Stop at each LRV stop, ensure the door opening and closing sequences in a safe manner
  • Assist customers with boarding and disembarking the LRV when required
  • Follow instructions the Central Control Facility (CCF) via radio system
  • Communicate updates on delays and incidents to passengers and CCF
  • Perform LRV checks for all equipment prior to service
  • Report LRV, station and depot defects to resolve as soon as possible
  • Respond to customer needs and follow Keolis’ practices in an emergency
  • Perform other duties as requested

Knowledge and Skills

  • Customer-focused with the ability to respond in a courteous and professional manner,
  • and follow-up in a timely manner.
  • Communicate clearly and concisely in English, both verbally and in writing
  • Strong attention to detail with a strong focus on safety and quality
  • Follow written and verbal instructions
  • Able to work effectively independently as well as part of a team
  • Self-starter with the ability to resolve any needs or requirements
  • Respond quickly, calmly and appropriately to emergency situations
  • Mechanical aptitude to understand general knowledge of LRV operation
  • Good problem-solving skills
  • Strong multi-tasking skills to respond effectively to the work environment and requirements
  • General geographical knowledge of Kitchener and Waterloo, is preferred


  • High school diploma, GED or equivalent.
  • Valid Class G driver's licence
  • Minimum 5 years licensed driving experience
  • Professional driving experience is an asset


  • Able to differentiate colors, including distance vision and close vision
  • The ability to quickly respond to a signal (sound, light, image) when it appears
  • The ability to effective maintain the required control of the LRV
  • The ability to move and reach with hands, to grasp, manipulate or move objects
  • Ability to hear sounds and signals for effective operation of LRV and response to surroundings
  • Able to lift up to 20 lbs occasionally
  • Able to sit for extended periods of time

Working Conditions

  • Regular interaction with the public, including vulnerable persons as well as other Keolis employees
  • Exposed to the outdoors and weather conditions
  • Wear Personal Protective Equipment as required

Working Hours

  • Part-time
  • Able to work rotating shifts, including afternoons and weekends
  • Overtime as required.
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